Content Coordinator

Job Type: Full Time
Job Location: Redmond - WA

eXcell, a division of Compucom Systems

Our client has a brand new opportunity for a Content Coordinator to join their team for a remote position.

The ideal candidate is passionate about pairing business and customer needs with content planning to help create new best-in-class templates that resonate with customers and achieve amazing business results.

Duties And Responsibilities

  • Understand the client template collection and how they are serving customer intents today (while taking into consideration other client apps and leading competitors)
  • Incorporate the highest-priority intents (SEO, product team needs) into content plans to help build breadth, depth, and diversity in the overall collection
  • Create new AI-optimized templates that work well with Copilot
  • Identify other content opportunities and unmet needs, leveraging industry knowledge, competitive and cultural trends, customer research, customer signals, and available reports
  • Recommend intent-based plans for content development (ideation, research, creative brief) and then use those plans to create alignment with product, content & design
  • Monitor content performance & share ongoing insights into template engagement

Required Skills And Qualifications

  • Minimum 7+ years in creative content development, preferably in digital media or tech industry
  • Content strategy experience optimizing a large digital content portfolio
  • Proven track record researching customer use cases and using data to inform content plans
  • Familiarity with content strategies to improve SEO and other content performance measures
  • Ability to communicate concepts to team via creative briefs
  • Grasp content lifecycle and workflow

Preferred Qualifications

  • Familiarity with Designer a plus
  • Proficiency with popular social media platforms a plus
  • High degree of user empathy
  • Customer and data obsessed, always learning and refining to deliver user delight and business impact
  • Ability to switch and balance big-picture thinking and distilling concepts to nailing the details
  • Ability to express ideas with clarity and drive alignment with cross-organization stakeholders
  • Exceptional critical-thinking and communication skills
  • High degree of fluency in English language

$40.00 – $49.50 per hour

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