Content Coordinator

Job Type: Full Time
Job Location: Carlsbad - CA

Upper Deck

The E-commerce Content Coordinator will create, coordinate, schedule and support Upper Deck’s online platform product launch initiatives and customer engagement through various methods including e-mails, web site banners, news posts, promotion support, etc.

Responsibilities:

 The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned.

  • Create compelling news posts, e-mails, and website banners to support all product launches and promotions on Upper Deck’s online platforms
  • Creates news posts to inform customers about activities occurring on the website
  • Works closely with the brand and legal teams to secure necessary legal and licensor approvals for all e-mails, news posts, and banners
  • Creates and maintains a schedule for the status of all news posts, banners and e-mails to ensure delivery of all critical deadlines
  • Monitors product inventory levels and develops news posts to inform customers about product availability
  • Writes news posts to spotlight specific products and promotional campaigns
  • Assists with the creation of promotional events on the online platforms
  • Reviews results of e-mail campaigns and generates key take-away and actionable items based on the data
  • Reviews Upper Deck’s online platform forums and generates news post content that resonates with the current topics of interest to the collecting community

Education and Experience:

  • Bachelor’s Degree in Business, Marketing or a closely related field or equivalent experience.
  • 2+ years of experience in marketing, social media, promotions, advertising or related area.

Knowledge, Skills and Abilities:

  • Competent knowledge of commonly used marketing, e-mail, and concepts, practices, and procedures
  • Strong writing, editing and proofreading skills
  • Knowledge of sports and entertainment a plus
  • Knowledge of trading cards, memorabilia, and NFT collectibles a plus
  • Ability to manage a multitude of projects with varying deadlines
  • Strong focus on executing overall objectives and strategies
  • Excellent communication skills
  • Strong interpersonal, problem solving, customer service and relationship building abilities
  • Ability to handle multiple projects with a keen attention to detail
  • Ability to travel on behalf of the company
  • High energy, motivated self-starter
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